Last updated: September 9, 2026
How fulfillment works
After a seller receives an eligible customer order, the seller submits or syncs it with TikDrop. Applicable product and shipping costs are shown before submission. Once accepted, the order is sent for picking, packing and shipment, and available tracking information is provided or synced.
Processing and delivery estimates
Processing and delivery estimates appear in the relevant product or order information. They are estimates, not guarantees, and may change due to inventory, destination, carrier capacity, weather, customs or other circumstances outside TikDrop's control.
Shipping charges and customs
Shipping charges depend on the product, destination and available service. International orders may incur customs duties, taxes or import charges. Unless expressly included at checkout, those charges are the seller's or recipient's responsibility.
Address accuracy and tracking
Sellers must submit complete and accurate delivery information before processing begins. Address changes may not be possible after submission. Tracking availability and scan frequency depend on the carrier and destination.
Lost or damaged shipments
Contact our team promptly with the order number and supporting information. TikDrop will review available carrier and supplier records and explain any replacement, credit or refund options that apply.
For order-specific support, use our contact page.